g7777 Privacy Policy — How We Collect, Use, and Protect Your Personal Data

1. About This Policy

This Privacy Policy ("Policy") applies to all personal data collected and processed by g7777 ("we", "us", "our") in connection with your use of the g7777 online gaming and sports betting platform accessible at https://g7777.ws and all associated subdomains, mobile experiences, and support channels.

By registering an account with g7777 or by continuing to use the platform after this Policy has been published or updated, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein.

This Policy should be read in conjunction with the g7777 Terms & Conditions, which are incorporated by reference. In the event of any inconsistency between this Policy and the Terms & Conditions with respect to the handling of personal data, the terms of this Policy shall prevail.

2. Personal Data We Collect

g7777 collects personal data in the following categories. We collect only data that is necessary and proportionate to the purposes described in Section 4 of this Policy.

2.1 Identity & Contact Data

• Full legal name (as it appears on government-issued identification)
• Date of birth (to verify the 21+ age eligibility requirement)
• Residential address in Bangladesh (district, city, street)
• Email address registered to your g7777 account
• Mobile telephone number (used for account verification and transaction alerts)
• Scanned or photographed copies of identity documents submitted during KYC verification (National ID, passport, driving licence)

2.2 Financial & Payment Data

• Mobile financial services account details (bKash, Nagad, Rocket, or Upay account numbers registered in your name)
• Transaction records including deposit amounts, withdrawal requests, timestamps, and reference numbers
• Account balance history maintained within the g7777 platform
• Bonus and promotional credit records

g7777 does not store full payment credentials directly. Payment processing is handled through the respective mobile financial services providers (bKash, Nagad, Rocket, Upay), and only tokenised or reference identifiers are retained by g7777 for transaction matching and audit purposes.

2.3 Technical & Usage Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser version
• Session start and end timestamps
• Pages visited and features accessed within the platform
• Game history, wagering activity, bet outcomes, and RTP data
• Responsible gaming tool settings (deposit limits, session reminders, self-exclusion status)
• Customer support interaction logs (live chat transcripts, email correspondence)

2.4 Communications Data

• Preferences for receiving promotional communications (email opt-in/opt-out status)
• Content of support queries, complaints, and feedback submitted to g7777
• Survey responses where you voluntarily participate in player satisfaction research

3. How We Collect Your Data

g7777 collects personal data through the following methods:

3.1 Direct Collection

Data you provide directly to g7777 when you register an account, complete identity verification, make a deposit or withdrawal request, contact customer support, respond to a survey, or update your account profile settings.

3.2 Automated Collection

Data collected automatically when you interact with the platform, including through cookies, web beacons, server logs, and device fingerprinting technologies. This category includes your IP address, session duration, browsing behaviour within the platform, and device characteristics. Please refer to Section 9 for full details of our cookie and tracking practices.

3.3 Third-Party Sources

In limited circumstances, g7777 may receive data about you from the following third-party sources:

• Payment Providers: Transaction confirmation data from bKash, Nagad, Rocket, and Upay to reconcile deposits and withdrawals
• Identity Verification Partners: Results of automated document authenticity checks performed by our KYC verification service partners
• Fraud Prevention Services: Risk signals and behavioural anomaly scores from anti-fraud technology providers to protect the integrity of the platform
• Game Content Providers: Game session data from licensed studios including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, for the purpose of resolving game disputes and calculating promotional rewards

4. How We Use Your Personal Data

g7777 uses the personal data we collect for the following clearly defined purposes. We do not use your data for any purpose that is incompatible with the original reason for which it was collected.

g7777 does not use personal data for automated profiling that produces legal or similarly significant effects on individual players, except where such processing is necessary to detect fraud, assess credit risk for withdrawal purposes, or fulfil AML obligations, in which case you will be informed and given the opportunity to request human review.

5. Legal Basis for Processing

g7777 processes personal data only where a valid legal basis exists. The primary legal bases on which we rely are as follows:

• Contract Performance: Processing that is necessary to register your account, provide gaming services, and process your deposits and withdrawals in accordance with the Terms & Conditions you have accepted.
• Legal Obligation: Processing required to comply with applicable legal obligations, including age verification, anti-money laundering checks, tax reporting, and responses to lawful requests from regulatory or law enforcement authorities.
• Legitimate Interests: Processing carried out in the pursuit of g7777's legitimate business interests, provided those interests are not overridden by your fundamental rights. This includes fraud prevention, platform security, responsible gaming monitoring, and aggregated analytics. g7777 conducts a balancing test before relying on this basis.
• Consent: Where you have given explicit, freely given, informed, and unambiguous consent — specifically for receiving marketing and promotional communications. You may withdraw this consent at any time by updating your communication preferences in your account settings or by contacting [email protected].

6. Sharing Your Personal Data

g7777 does not sell, rent, or share your personal data with third parties for their own independent commercial marketing purposes. We share personal data only in the following limited and controlled circumstances:

6.1 Service Providers and Data Processors

g7777 engages carefully selected third-party service providers who process personal data on our behalf and solely under our documented instructions. These include:

• Payment processing infrastructure partners supporting bKash, Nagad, Rocket, and Upay transaction flows
• KYC and identity document verification technology providers
• Cloud hosting and data storage infrastructure providers
• Anti-fraud and cybersecurity monitoring services
• Customer support platform providers (live chat and ticketing systems)
• Email and communication delivery services for transactional and promotional messages
• Game content providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming) for session data exchange necessary to operate games and resolve disputes

All data processors engaged by g7777 are contractually required to maintain appropriate technical and organisational security measures and to process your data only for the specific purposes for which they have been engaged.

6.2 Legal and Regulatory Disclosure

g7777 may disclose personal data to competent authorities, regulators, courts, or law enforcement bodies where required to do so by applicable law, lawful court order, or in connection with a bona fide investigation into fraud, money laundering, or other criminal activity. Where disclosure is required, g7777 will notify affected account holders to the extent permitted by law.

6.3 Business Transfers

In the event that g7777 undergoes a merger, acquisition, corporate restructuring, or sale of all or part of its business assets, personal data held by g7777 may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and of any material changes to this Policy that result from it.

7. International Data Transfers

As a platform serving players in Bangladesh, g7777 primarily stores and processes personal data within secure infrastructure located in the Asia-Pacific region. However, some of our third-party service providers and game content partners may be located in other jurisdictions, which may result in your personal data being transferred to and processed in countries outside Bangladesh.

Where personal data is transferred internationally, g7777 ensures that appropriate safeguards are in place to maintain a level of data protection consistent with this Policy. These safeguards may include:

• Contractual data protection clauses incorporated into agreements with receiving parties
• Transfer to jurisdictions that maintain recognised adequate standards of data protection
• Binding corporate rules where applicable to intra-group data transfers

You may request further information about the specific safeguards applicable to any international transfer of your personal data by contacting g7777 at [email protected].

8. Data Retention

g7777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required or permitted by applicable legal, regulatory, or operational obligations. The following retention periods apply:

Upon expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised so that it can no longer be associated with any identifiable individual. Where anonymised data is retained for statistical analysis or platform improvement purposes, it is no longer considered personal data and falls outside the scope of this Policy.

9. Cookies & Tracking Technologies

g7777 uses cookies and similar tracking technologies to improve the functionality and user experience of the platform, to remember your preferences, and to gather aggregated analytics about how the platform is used. This section explains what types of cookies we use and how you can manage them.

9.1 Types of Cookies Used

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They enable core features such as session authentication, account security, and navigation between pages. These cookies cannot be disabled without materially affecting your ability to use the platform.
• Functional Cookies: These cookies remember your preferences and settings — such as your preferred language, recent game selections, and responsible gaming tool configurations — to provide a more personalised experience across sessions.
• Analytics Cookies: These cookies collect aggregated, anonymised data about how players navigate and interact with the platform. This information helps g7777 improve page structure, game discovery, and support resources. Individual player data is not shared with analytics partners in personally identifiable form.
• Security Cookies: These cookies support our fraud detection and anti-abuse systems by storing device fingerprint data and session integrity tokens. They help g7777 identify and respond to suspicious activity in real time.

9.2 Managing Your Cookie Preferences

You can control and manage cookies through your web browser settings. Most modern browsers allow you to view, block, or delete cookies stored on your device. Please note that blocking strictly necessary cookies will prevent you from logging into your g7777 account and using core platform features.

Instructions for managing cookies in common browsers are available directly from the browser provider's help documentation (Chrome, Firefox, Safari, Edge). g7777 does not provide direct links to third-party browser support pages.

g7777 does not use third-party advertising cookies or cross-site tracking pixels to serve targeted advertising. All tracking on the g7777 platform is first-party and directly related to platform operation, security, and improvement.

10. Your Privacy Rights

g7777 respects your rights over your own personal data. The following rights are available to all registered players. To exercise any of these rights, please submit a written request to [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days.

• Right of Access: You have the right to request a copy of all personal data that g7777 holds about you, along with information about how it is being used and the legal basis for processing.
• Right to Rectification: If any personal data held by g7777 is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
• Right to Erasure ("Right to Be Forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where the data has been processed unlawfully. This right is subject to overriding legal retention obligations outlined in Section 8.
• Right to Restriction of Processing: You may request that g7777 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing pending verification of legitimate grounds.
• Right to Data Portability: Where processing is based on your consent or on contract performance, you have the right to receive a structured, commonly used, machine-readable copy of your personal data for the purpose of transferring it to another service provider.
• Right to Object: You have the right to object to processing of your personal data where that processing is based on g7777's legitimate interests. g7777 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where processing is necessary for the establishment, exercise, or defence of legal claims.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

11. Security Measures

g7777 implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes:

• Encryption in Transit: All data transmitted between your device and g7777 servers is protected by 256-bit SSL/TLS encryption. Connection security certificates are maintained and renewed on a regular schedule.
• Encryption at Rest: Sensitive personal data stored in g7777 databases — including identity documents and financial transaction records — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data within g7777 is restricted on a strict need-to-know basis. Staff access is managed through role-based access control, and all access events are logged and auditable.
• Two-Factor Authentication: Internal administrative access to systems containing personal data requires multi-factor authentication. Players are encouraged to use strong, unique passwords for their g7777 accounts.
• Penetration Testing: g7777 conducts periodic security testing of the platform infrastructure to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: g7777 maintains a documented data breach response procedure. In the event of a breach that poses a risk to player rights, g7777 will notify affected players and relevant authorities within the timeframes required by applicable law.
• Staff Training: All g7777 personnel who handle personal data receive regular training on data protection obligations, secure data handling practices, and the recognition of social engineering and phishing attempts.

While g7777 applies industry-standard safeguards, no online system can guarantee absolute security. Players are encouraged to use strong and unique passwords for their accounts, to enable any available account security features, and to notify g7777 immediately at [email protected] if they suspect that their account has been compromised.

12. Children and Minors

The g7777 platform is strictly for adults aged 21 and above. g7777 does not knowingly collect personal data from individuals under the age of 21. If we discover or are notified that an account has been registered by a person under the minimum age, we will immediately close that account, securely delete all associated personal data to the extent permitted by legal retention obligations, and reverse any deposits processed.

Parents and guardians who believe that a minor may have accessed or registered on the g7777 platform are encouraged to contact us immediately at [email protected]. g7777 will treat all such notifications with urgency and will confirm the outcome of our investigation within 5 business days.

13. Third-Party Links and Content

The g7777 platform may contain references to or integrations with third-party game content providers, payment services, and support tools. This Privacy Policy applies exclusively to personal data collected and processed by g7777 directly. It does not govern the privacy practices of any third party.

When you interact with a third-party game interface (such as a live casino studio stream hosted by Evolution Gaming or Pragmatic Play Live), the game provider may independently collect technical data such as session metadata for quality assurance and dispute resolution purposes. Players should review the privacy policies of individual game studios if they have concerns about data collected within those game environments.

g7777 is not responsible for the privacy practices, content, or security standards of any third-party service. Where a third-party service is accessible through the g7777 platform, it is provided for operational purposes only and does not imply endorsement of that party's data handling practices.

14. Changes to This Privacy Policy

g7777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, regulatory guidance, or platform functionality. When material changes are made, we will notify registered players by email to the address associated with their account and by displaying a prominent notice on the platform for a minimum of 14 days following the update.

The "Effective Date" and "Last Reviewed" dates displayed at the top of this Policy and in the hero section above will be updated each time a new version is published. Your continued use of the g7777 platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.

If you do not agree to a revised Privacy Policy, you should cease using the platform and may request account closure by contacting [email protected]. Upon account closure, g7777 will process your data in accordance with the retention schedule set out in Section 8.

Prior versions of this Privacy Policy are archived and available upon written request to [email protected]. Please include the subject line "Privacy Policy Archive Request" along with the approximate date of the version you are seeking.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by g7777, please contact our Data Protection team using the details below. We aim to acknowledge all enquiries within 2 business days and provide a full response within 30 calendar days.

g7777 takes all privacy-related enquiries seriously. If you are not satisfied with the response you receive, you retain the right to escalate your complaint through any applicable legal or administrative channel available in Bangladesh.